Here in the UK, the law allows you a 'cooling off' period of 7 days, during which you have the right to change your mind about a purchase and claim a refund.
So, the message I need to get to Fasthosts within 7 days is this:
My name is (well, my name--I may identify myself later, but maybe not just yet) and my credit card was charged £206.67 on 23 February. I do not wish the service this was charged for, and as it is
within 7 days of purchase, please cancel the charge, cancel my account (intelligentcommunities) and inform me when this has occurred.
"*Your rights as a consumer
*In accordance with the law, you have a 7 day 'cooling off period' in which
you have the right to cancel your purchase and receive a full refund. You do
not need to give a reason for cancelling your purchase."
So, now I need to find my login and pin number. Oops! I no longer have that, as I no longer work for the company and no longer have their email.... Time to pick up the dreaded telephone. The horror...
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