We have links to reverse testimonials on the right. Here are some comments lifted from blog postings, etc.
"This company has lost all respect for the one thing that keeps them going, the customer. With the latest password fiasco, lets just hope people have the confidence to leave them in droves. Merry Christmas from Fasthosts? More like Goodbye Mr Fasthost, good bye and goodnight."
"They have suspended all my FTP and Control Panel accounts pending sending out new passwords by post ... all accounts were suspended Thursday ... no new passwords received yet and it's Monday - I have sites to update that I can't access .... I have finally decided to move (although have a lot of domain names and hosted sites to move) .... "
"Good luck, kit kat. And welcome to the not-quite-exclusive-as-it-should-be "I've been dumped in it by Fasthosts" club."
"I still can't administer any of my sites, I can't change my email passwords as I don't have the password from Fasthosts yet... Things are not looking good!"
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"I also have been fined by Fasthosts when my credit card was lost and the renewal system tried to charge the old card which of course had to be cancelled. They insisted on a letter from my CC company, confirming the loss, which was eventually provided, but they still refused to refund the fine. How should I remove my sites from them and stop them taking money from my card regardless? Will I need to write to them or just give the business to someone else and then close my FH accounts online?"
"Fasthosts have been sending me emails saying they can not take a yearly account payment from my account saying bank rejecting card number, but they seem to able to take my monthly charge from the same acount and card number, what is going on?"
"Leave FastHosts - they don't deserve your custom. I've closed my account with them today - they offered me 3 months FREE hosting if I stayed - I told them where to stick it."
"It may interest you to know that neither Fasthosts nor UKreg appear on the list of members of the Internet Services Providers' Association. All members of the ISPA are expected to follow the ISPA Code of Practice; Fasthosts and UKreg are not."
"The behaviour of Fasthhosts of Gloucester is a disgrace"
"I cannot log in to my fasthosts account with my usual password. I have received no emails or letters from fasthosts and have no clue as to what is happening ?????I cannot log in to my fasthosts account with my usual password. I have received no emails or letters from fasthosts and have no clue as to what is happening ?????"
"If you are currently using Fasthosts, I urge you again to start your move to an alternative provider TODAY.I've read many published reports from other Fasthosts users that would appear to suggest that Fasthosts make it difficult for their customers to move on without fuss and fees, but after these two disasters, I'm sure you can throw their terms and conditions in their face and see how they like it."
"If Fasthosts were a human being, I would have them rushed to the nearest hospital for observation; they appear to be operating without a spine, and the lack of coordinative function between the left and right hand alone is a clear sign that there is something seriously wrong with the brain."
There are more--I'll get to them later.
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