Here are the reviews of Fasthosts Services on DooYoo. Same story. Is Fasthosts' corporate anthem in any way similar to Millward's?
One review picked at random: " FastHosts? They're pulling a fast one! (226 words)
by mil22 - written on 26.11.02 (useful, 6 readings)
Rating:
Total waste of money. Very attractive website, seemingly very good deals, but beware! 1) The description of the Home Users account makes untrue and unwarranted claims, such as "Many advanced services included at no extra cost", "No hidden charges", and "Flat Monthly fee +VAT". Once you've paid your money, ... Read the complete review "
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by Adam Lockier - written on 17.03.08
Rating:
Delays in email routing, occasional POP3 unavailability, poor control panel access and speed. Half an hour in telephone queue to close the account, (can't do it online). Watch the RSS feed of their system status reports at http://www.fasthosts.co.uk/rss/Status.rss for an idea of how much service interruption they suffer.
Forget Fasthosts they are rubbish (181 words)
by GoingElsewhere - written on 19.02.08
Rating:
A simple statement, DO NOT USE FASTHOSTS Fair enough, at the end of the day we have all come to expect poor customer service, hidden costs, long call queue systems and unhelpful staff, but I say vote with your feet and go elsewhere. I set up an account, easy and helpful at that point, tried to transfer a domain, nope ... Read the complete review
Fasthosts.co.uk: Fasthosts Poor Customer Service (308 words)
by John Wilson - written on 12.02.08
Rating:
I have been using Fasthosts for a year now. I was warned before hand that they weren't the cheapest and certainly weren't the greatest for customer service and now I can honestly say I wish I hadn't have bothered. My problems all started with the great password debacle, which I shouldn't really blame all on Fasthosts, it was one of ... Read the complete review
Fasthosts cheat (151 words)
by AMW - written on 31.01.08
Rating:
I feel so frustrated and angry. Fasthosts managed to help themselves twice on my credit card to my annual payment for my website space + £23 because they claimed I had paid late. Actually I paid over the phone and then, having my credit card details, they took it again. I always get automatic replies to emails and if I phone to speak to a real ... Read the complete review
Fasthosts.co.uk: FASTHOSTS INTERNET DOWN THE PAN (292 words)
by RuSS - written on 17.01.08
Rating:
FASTHOSTS ARE THE WORST COMPANY I HAVE EVER DEALT WITH!!! DO NOT USE THEM UNDER ANY CIRCUMSTANCES!!! After their "secure" server got hacked and all our passwords and possibly credit card details were stolen they forced the password change - very inconvenient but understandably necessary. Sadly the password they sent me ... Read the complete review
Somebody answer the phone!!! (307 words)
by Kieran Rose - written on 03.01.08
Rating:
11 at night and i'm number 15 in the queue... Hmmm.... I think Fasthosts might be a bit poo. We lost our computer due to recieving a virus and so, lost all our login details for our website and fasthost account. In the meantime our credit card was cloned and stopped by the bank. By the time we managed to retrieve our ... Read the complete review
Fasthosts.co.uk: Fasthost Customer Care Is Terrible (237 words)
by Neil Boorman - written on 18.12.07
Rating:
I would like to add my feelings of frustration and disgust to the thousands of messages currently doing the rounds on web forums re: Fasthosts customer care service. I understand that the company is currently going through a difficult time and as a result, demand for customer care is running high, but no company in 2007 can expect ... Read the complete review
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by The Elk - written on 17.12.07
Rating:
Avoid like the plague!
I'm a computer consultant and have been unravelling the incompetence caused by these clowns. Very time consuming, frustrating and thus expensive for all involved, which far outweighs any saving you may make in the initial cost of the domain. My advice, pay a little bit more for the domain and services from a smaller outfit and you should get a superior level of customer service.
Fasthosts.co.uk: Fasthosts... good servers... terrible service (196 words)
by Daniel - written on 12.12.07
Rating:
I am having similar problems with Fasthosts at the moment as mentioned in other posts. Generally Fasthosts work well but when things go wrong boy do they go wrong! Due to a recent security incursion all of my passwords are being reset by Fasthosts and for more than three weeks now I have been unable to access any of my accounts! Next ... Read the complete review
Avoid at all costs! (212 words)
by Malcolm Dobbie - written on 08.12.07
Rating:
I had a problem a while back and was told it was my fault. I then went through many FTP clients, the issue was when uploading the connection would break. Eventually found a client that worked. It has always been a battle to get FTP running smoothly. However this is no longer an issue as I have been frozen out of my account, FTP and email. I cannot ... Read the complete review
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by Karl A180 darts - written on 30.11.07
Rating:
Here at A180 darts . Fasthost asked us to change password as there system was hacked into ( Not my fault ) so we did so. Today we have no website and no job to go to www.a180.co.uk
no telephone support all jamed and no real response from email.
They say they are sending new one in post, How pathetic can they be.
1000s of hours work all waisted
Express Review on Fasthosts.co.uk
by Albo - written on 17.10.07
Rating:
Avoid!
Fasthosts seem to think that trading laws apply to other people, will take your money without asking and refuse a refund when you have the cheek to complain.
Fasthosts.co.uk: Fasthost bad services (78 words)
by jillyly - written on 08.10.07 (somewhat useful, 12 readings)
Rating:
Easy to use website, easy to apply for domains, good price - but bad services. I made a change to some of my domains, to let expire them. Fasthost do not accept these changes and still charge me for the next years. I try to communicate through email, but with no result. It seems that they choose which of the online changes they gonna ... Read the complete review
A Farce of a company (190 words)
by Steve C - written on 18.09.07
Rating:
If I could give this company a negative star rating I would. This is the worst company that I have ever hired a server from in 11 years. I stupidly signed up for a 1 year contract and am leaving with 6 months still to pay. Problems included: Network card failure in first 2 weeks of joining - lost 5 days downtime. Fasthosts reply 'You ... Read the complete review
Fasthosts.co.uk: Hotel California (you can check out any time you like, but y ... (102 words)
by Catherine C - written on 20.08.07
Rating:
They have just taken an unauthorised £206.67 from my credit card as an advance payment for a service which I was about to cancel, because I have never been able to use it. (help desk completely unhelpful.) Now they have refused to refund the money. I never gave them ongoing access to my credit card. They are dishonest and unhelpful. Do not ... Read the complete review
Do not go near them! (280 words)
by mulverine76 - written on 15.08.07
Rating:
I have been with fasthosts for many years but recently, their billing practices and customer services have taken a definite turn for the worse. After having my wallet stolen, my card details on the fasthosts website were not up to date. Not realising my hosting account was due, fasthosts tried to bill my card, then when it failed, ... Read the complete review
Fasthosts.co.uk: DO NOT USE UNDER ANY CIRCUMSTANCES (121 words)
by JK - written on 24.07.07
Rating:
They have absolutely no support whatsoever, and are ridiculously expensive, especially considering how cheap and good US hosting services are. Anything you ask (even if it's their fault) and they will charge £70 on your credit card immediately. Without doing any work. Yes. That's right. It's called "personal engineer service" ... Read the complete review
Express Review on Fasthosts.co.uk
by Trina - written on 27.06.07
Rating:
Problems, Problems, Problems with Fasthosts. The website is very slick but the hosting is terrible!!!! They never actually managed to provide a service!
I got a refund and moved elsewhere!
Express Review on Fasthosts.co.uk
by Freiya - written on 03.06.07
Rating:
STAY AWAY FROM FASTHOSTS!!
Hidden charges will apply when you least expect them!
I was charge £20 + VAT for having my credit card stolen and not updating my payment details within 7 days. This charge is unfair and believe me many people who come to renew their yearly hosting will fall victim to this unfair charge, if their payment details are not up to date. Remember a lot changes in a year.
Express Review on Fasthosts.co.uk
by evebe - written on 04.05.07
Rating:
In a nutshell my experience with Fasthosts (and also their Domain Name selling company "UKREG") has been ABYSMAL.
I used them originally for web hosting at £50 a month, but cancelled after 2 years of problems and being treated like total cr*p.
These days I only use them for domains; Nothing has improved as today they stole money from my credit card. Their response to my request for a refund was go fly...
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Fasthosts.co.uk: Another victim of the fasthosts charges rip off complaint (420 words)
by lonespud - written on 03.04.07
Rating:
I have just been looking on the site while preparing to take on Fasthosts after being ripped off by them. It seems to be the same old story mnay people have had - changed card details and got automated mail saying payment failed. repeatedly tried to change card details on their site, even mailing them to said have already done so, only to be ... Read the complete review
Penal Charges, Go Elsewhere (273 words)
by Richard Bence - written on 24.11.06
Rating:
In light of the recent ruling by the OFT on the high charges made by credit card companies and banks I thought you may be interested in learning that Fasthosts, a major internet service provider believes it can charge people £23.50 for late payments with apparent impunity. Their statement says that the charge is due to the account being ... Read the complete review
Fasthosts.co.uk: KEEP CLEAR FROM FAST HOSTS YOU HAVE BEEN WARNED!!! (139 words)
by adam - written on 27.09.06
Rating:
This company is the worst host i have ever come accross, every day we deal with this company we find more hidden charges and reliability issues. DO NOT host access databases with this provider!!!! Each server has roughly 3000 sites on it and access only allows 250 concurrent sessions this means that any MS Access site spends most of its time on ... Read the complete review
Live the Dream... More like a NIGHTMARE... Avoid FastHosts (323 words)
by Lee Brown - written on 02.09.06
Rating:
Live the Dream? More like a NIGHTMARE ..... FastHosts is a big/well known 'Host' ... that may well provide some tools for simple page creation (although this is not their primary business - and arguably shouldn't really be the basis for any review). They do (like most business people) offer the chance to upgrade your account ... Read the complete review
Fasthosts.co.uk: To fasthosts or not to fasthosts that is the question.... (444 words)
by daninmanchester - written on 07.08.06 (useful, 12 readings)
Rating:
I've used fasthosts for many years now and on the whole they have been reasonably good. On the whole the services they provide are very reliable and flexible. I probably manage more accounts and servers than most being a developer so I have a wider experience of dealing with them when things go wrong which is often where ... Read the complete review
Live the dream (1984 words)
WEBHOSTING - Fasthosts.co.uk Beware !!!! Do not signup !!! T ... (179 words)
by londonbloke - written on 25.06.06 (somewhat useful, 17 readings)
Rating:
Its been 8 Hrs the fasthosts servers are down !!!! Websites are down !!!! Their tech. support line has computerised message - saying by morning it should be resolved . . . who knows ??? I have small business website with fasthosts.co.uk and MS exchange email system. I have no idea what order/payments are made or whts the ... Read the complete review
FastHosts (133 words)
by qwerty123456 - written on 22.11.05 (somewhat useful, 19 readings)
Rating:
As above, extra charges for ASP.NET etc etc, benefit is that it's all windows based, and linux is extra, which is unusual. You can gain read access to the C: drive of the windows servers via perl, which I am no expert but to me this seems wrong and a security issue, fasthosts don't seem bothered. If your looking for something ... Read the complete review
Fasthosts.co.uk: Fasthosts LiveMail (626 words)
by neovoman - written on 02.12.04 (very useful, 12 readings)
Rating:
For small businesses, setting up a reliable and dependable email system is often a headache. For large organisations, running extensive email systems based around Microsoft Exchange or other business email programs can be time consuming and expensive. Virtually all internet service providers include basic email with their business and ... Read the complete review
FastHosts? They're pulling a fast one! (226 words)
by mil22 - written on 26.11.02 (useful, 6 readings)
Rating:
Total waste of money. Very attractive website, seemingly very good deals, but beware! 1) The description of the Home Users account makes untrue and unwarranted claims, such as "Many advanced services included at no extra cost", "No hidden charges", and "Flat Monthly fee +VAT". Once you've paid your money, ... Read the complete review
Fasthosts.co.uk: Someone should take these lot to court (313 words)
by iamnear - written on 31.07.02 (useful, 16 readings)
Rating:
Right, where do I start. Their reseller interface is excellent, simple and easy to use but beware of all the hidden charges. For £60 a month for unlimited everything your proberly thinking you have a steal. But if only that were true. First of all, they have loads of hidden charges like for each individual control panel you have for a ... Read the complete review
Fasthosts.co.uk: Buyer Beware! (457 words)
by farcehosts - written on 28.05.01 (very useful, 17 readings)
Rating:
More a webhost than a dial-up ISP. Fasthosts Webhosting Reseller accounts should be purchased with caution. They have an unwritten limit of 10GB per month data transfer per account and 2GB per site. If you exceed this limit you will get asked for an extortionate amount of money for them to continue to host your sites. If you refuse they close your ... Read the complete review
Fasthosts Security...warning! (376 words)
by RupertS - written on 03.05.01 (useful, 10 readings)
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Fasthosts technical support..arrrg... Quick Glossary First: ASP - In this instance it stands for Active Sever Pages - a technology introduced by Microsoft to allow websites to make pages dynamic (i.e. they can change to show different information depending on the User, time of day, a quote of the week). The alternative meaning for ASP ... Read the complete review
Files lost, mail server down, DNS settings messed up.... (Up ... (501 words)
by Redhead23 - written on 27.01.01 (very useful, 28 readings)
Rating:
I bought my domain name and web space from Creative Technologies (London), which is a small company owned by Stuart Clark. Stu has a reseller account with Fasthosts, and in spite of a few initial problems (they tend to work on their servers at the most stupid times WITHOUT notifying the customers) I was quite happy with the service at first. ... Read the complete review
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