Fasthosts: A Customer Journey

I Never Did Say What I Do For A Living...

But I'm happy to report that I will be participating in a project that includes the evaluation of webhosting services provided to the UK public sector...

Sometimes life is so sweet...

What Are The Wages Of Theft?

How much does Fasthosts and its parent company make from stealing from you and me?

"

United Internet: Preliminary figures with record levels for sales, earnings and customer contracts. Earnings per share up more than 52%.

Montabaur, March 11, 2008. The Management Board of United Internet AG today announced the Group´s preliminary, unaudited results according to IFRS for the fiscal year 2007. The figures reveal further record levels of sales, earnings and customer contracts.

According to preliminary figures, consolidated sales of United Internet AG grew by 26.7 percent in fiscal year 2007 to EUR 1,487.4 million (prior year: EUR 1,174.1 million). Preliminary earnings before interest, taxes, depreciation and amortization (EBITDA) improved by 39.6 percent, from EUR 221.2 million (prior-year figure) to EUR 308.8 million. Preliminary earnings before taxes (EBT) rose by 36.9 percent, from EUR 171.3 million (prior-year figure) to EUR 234.5 million. EBT includes various non-recurring items with a net positive effect of EUR 2 million. According to preliminary calculations, earnings per share (EPS) improved by 52.4 percent, from 42 cents to 64 cents per share. Including discontinued operations, EPS rose to 93 cents. "

This is How Fasthosts Chooses To Make Its Money

Leading result from Google search for Fasthosts, posted on ZDNet April 3 2008

Fasthosts rip off

"I thought I was alone with my dissatisfaction of the "pirate hosting company called FASTHOSTS but it appears not.
I joined Fasthosts hosting company many years ago and used to recommend them to many mates and others because the where British and at the time their support was great .
BUT NOW ---->>>
Utter and total rubbish , not only do they lie to you about the cost of changing servers they also take weeks to answer an email pleading them for an answer about why your website is down , and when asked if a paticular piece of software is on their servers to enable me to down/up -load some of my site modules they just reply saying "don't support that module " nothing about the software to install it .
SO IN NO UNCERTAIN TERMS =====>>>
I told them to refund the money they conned out of me for the server change and to stick their hosting plans .
Lo and behold they stole money out of my bank account AGAIN before issuing an invoice and then said we don't do refunds when I requested my money back AGAIN !"

I couldn't have said it better myself.